Privacy Policy

Effective date: September 2026

Miller Cleaning Services, LLC, doing business as Fish Window Cleaning (North County San Diego), ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact details you provide directly, such as your name, phone number, email address, and service address, when you request a quote, schedule service, or sign up for text updates.
• Service history and scheduling details related to work performed at your property.
• Communications you send us by phone, text, email, or web form.

How we use your information

• To schedule, confirm, and provide window cleaning and related services.
• To send appointment reminders, arrival notifications, and service updates by phone call, text message, or email.
• To respond to inquiries and provide customer support.
• To send occasional promotional offers, only to customers who have opted in.

SMS / text messaging

If you opt in to receive text messages from us, your mobile number is used solely to send you appointment-related and service-related messages, and occasional offers if you've agreed to receive them. Text messaging opt-in data and consent are never shared with third parties or affiliates for marketing purposes. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or get help by replying HELP.

How we share information

We do not sell, rent, or trade your personal information. We may share information with service providers who help us operate our business (such as scheduling software, payment processing, and messaging platforms), solely to perform services on our behalf, and only under confidentiality obligations. We may also disclose information if required by law.

Data retention

We retain customer information for as long as needed to provide our services and maintain business records, or as required by law.

Your choices

• You can opt out of text messages at any time by replying STOP.
• You can request that we update or delete your contact information by reaching out using the information below.

Contact us

If you have questions about this policy or how your information is handled, contact us at (760) 932-0043.

Changes to this policy

We may update this policy from time to time. The effective date above reflects the most recent revision.